Service Path™ provides the tools for an organization to understand and prioritize service innovation opportunities.
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Key activities are:
Capture the current state of services in your organization
Evaluate market opportunities
Create service concepts
Explore service-based business models
Key activities are:
Uncover service innovation opportunities
Build a pipeline of future service innovations
Prioritize service opportunities
Use a phase gate model to transform opportunities into services
Develop services directly with your customers
Ideate with best-practice Design Thinking
and Human-Centered Design
Access and use proprietary tools, techniques and methodologies
Launch new services to market
Manage and continually improve your service portfolio
Service Engine™ is a rigorous design process with programmatic activities and critical decision criteria for manufacturing winning services!
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Key activities are:
Build organizational capability for service innovation
Develop new commercial models that monetize services
Report monthly on service innovation progress
Track the impact of services on the Business Unit or Enterprise
Establish new key performance indicators for service offerings
Create new barriers to entry against your competitors
Service Path’s™ portfolio management and maturity model drives culture change and business model transformation.
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That’s why industry leaders use our service design approach to build their complete offers and harden their service packages.
