Economics draws a line between goods and services.
That line is disappearing.

 

foundational-shift-graphic

Foundational shifts are forcing companies to rethink approaches to products, services, and customers.

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technologies-graphic

The rapid evolution of exponential technologies — AI, Machine Learning and IoT — are disrupting every sector.

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innovation-graphic

Product innovation will not unlock future opportunities — firms must place services at the center of innovation efforts.

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The Service Design Group are experts at creating revenue-generating service opportunities for B2B enterprises.

We created Service Path™ — the world’s only B2B platform for Service Innovation and Portfolio Management.

Get Organized

Uncover opportunities to monetize services
and drive organizational alignment.

Build Services

Prioritize service innovations + design and
test directly with customers and stakeholders.

Grow Business

Introduce new services to market and beat the competition!

rewards-graphic

Companies investing in services experience outsized rewards, including 2x services revenue growth.

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ebits-graphic

Companies with mature services achieve EBIT margins at up to 4x the competition.

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customer-satisfaction-graphic

Top service providers gain customer satisfaction lifts of 10 to 20 percentage points.

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We what we do.

That’s why we work with industry leaders to create winning services that disrupt markets and outpace the competition.

novozymes-logo

Transforming business models and building a service innovation pipeline at Novozymes – a market leader in the biofuels industry.

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bayer-logo

Disrupting markets and improving service levels in the commercial pest control sector with Bayer – a global chemicals company.

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dawn-white-canvas

Building a services initiative and new revenue streams at Dawn Foods – a global ingredient manufacturer and distributer.

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Start Building Winning Services

Join other industry leaders who are adopting a proven approach to service innovation.

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