See above! We always, always, always recommend starting with a Service Snapshot^TM. Because it’s a data-driven approach, it’s the best, quickest and most convenient way to objectively assess where you are and what your servitization opportunity may be. And, you can complete it on your own time from the comfort of your office or home.

Within 1 business day of completing your snapshot, we’ll schedule time to deliver and walkthrough your customized report and recommendation. Yes, that means if you do it over the weekend, you’ll have to wait until Monday or Tuesday to hear from us.

Yes! We take our work seriously. Our passion is to drive servitization and as-a-service transformation, but we’re not going to force-fit what we do to “any” situation. That’s not good service design. It’s also not good business. You can count on our process and approach to produce a credible, viable, data-backed snapshot of your current state relative to servitization.

Absolutely. We’ve been at this since 2011 and see four recurring patterns of where B2Bs find themselves in the servitization journey. You’re either wanting to quantify your opportunity for servitization, align to a vision of servitization, co-create and generate ideas with your customers, or significantly advance a pre-existing idea for an as-a-service offering. For each of these, we’ve developed the best-fit tool to get you unstuck, gain momentum, and create an actionable path forward! We’ll know where you are based on your Snapshot and will recommend the tool to use for your Kickstart Sprint that will generate the most impact and value for you.

Good question! Quick answer = we hit the ground rolling and a $10k credit gets applied to your first month. Because Kickstart Sprint always ends with an actionable path forward, we are confident we can have 1 – 3 new service innovations ready to build and test within 3 months of activating your subscription.

We are ready when you are. We can do Snapshot within the next 7 days. We’ll follow up to schedule a review of your personalized report and recommendation by the next business day. If you’re a good fit for servitization (yes, we will tell you if you’re not!), we’ll place a bet that it will take you more time than us to find time to schedule Kickstart Sprint, but when you’re ready, we’ll contain the sprint to ~3 weeks. After that, you’ll have an actionable path forward to servitization, with or without us. If you want proven passion, process, platform and people to drive your servitization and as-a-service transformation, activate your Service Path subscription, we’ll credit $10k to your first month, on-board you and your team in a matter of days, and start designing and building services.

It’s simple. Keep your subscription active and our proven service innovation and portfolio management will keep on flowing. Think of it as turnkey, insourced or outsourced (we respond to either!) access to the passion, process, platform and people needed to successfully organize, define, design, drive and scale successful B2B servitization, digitalization and as-a-service transformation.

Everything! Nothing from our end is excluded from Service Path. It’s continuous enhancement, innovation, and evolution of our processes, our platform, your servitization strategy, your service portfolio and your people.