Servitization ShortsTM

Actionable insights and candid reflections on the challenges and rewards of servitization from experts and doers in as-a-service transformations.

Scott Broaddus, Bayer Crop Science

Patrick McGowan, CEO & Founder of The Service Design Group chats with Scott Broaddus, Bayer Crop Science, about an innovative offering: Rodent Monitoring System – rodent monitoring as a service. Topics discussed: internal and external disruption, team structure, challenges and lessons learned, and managing expectations.

Total run time: 35:19.

A condensed, shorter-format discussion is available on our YouTube Channel. Run time 8:59.

Ben Wilson, Schneider Electric

Patrick McGowan, CEO & Founder of The Service Design Group chats with Ben Wilson, Schneider Electric, about an innovative offering: EcoStruxure Outcomes — Secure Power as a Service. Topics discussed: the impact of COVID-19, the team’s path to as a service, the connection to Field Services, challenges and lessons learned, what’s next for the team at Schneider, Let’s Get Real and The Servitization Blitz.

Total run time: 30:35.

A condensed, shorter-format discussion is available on our YouTube Channel. Run time 6:15.

Up Next: It could be you!

If you’re in the business of service innovation and as a service transformation, Patrick McGowan, CEO & Founder of The Service Design Group, wants to chat with you about your thoughts, ideas and perspectives on all things as a service. You can be a subject matter expert, a practitioner, or a service manager for an in-market service. All ideas are welcome.

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